--- title: "Flex Forward Podcast: From Billing Analyst to Tech Innovator, Eddie DeCurtis' Bold Journey to Reinvent Digital Identity" description: Why the 6-digit one-time passcodes should be a thing of the past. Shush helps mobile network operators reduce fraud. Lessons from failure. Why OKRs are a game-changer for startup focus. The importance of building a culture where people can speak up and say “no”. image: https://shush.pw/hubfs/FlexForward_Podcast_Artwork.jpg --- [Skip to content](https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity#main-content) [![Shush logo](https://shush.pw/hs-fs/hubfs/Email_signature.png?width=279&height=99&name=Email_signature.png)](https://shush.pw) - [Home](https://shush.pw/) - [Shush Solutions](https://shush.pw/shush-network-authentication) - [Shush Team](https://shush.pw/meet-the-shush-team) - [Resources](https://shush.pw/resources-and-media) Open main navigation Close main navigation - [Home](https://shush.pw/) - [Shush Solutions](https://shush.pw/shush-network-authentication) - [Shush Team](https://shush.pw/meet-the-shush-team) - [Resources](https://shush.pw/resources-and-media) - [Contact us](https://shush.pw/shush-network-authentication#connect) [Contact us](https://shush.pw/shush-network-authentication#connect) January 29, 2026 at 4:30 AM # Flex Forward Podcast: From Billing Analyst to Tech Innovator, Eddie DeCurtis' Bold Journey to Reinvent Digital Identity [Shush Marketing](https://shush.pw/blog/author/shush-marketing) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity) [Twitter icon](https://twitter.com/intent/tweet?url=https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity) [envelope icon](mailto:?body=https://shush.pw/blog/flex-forward-podcast-from-billing-analyst-to-tech-innovator-eddie-decurtis-bold-journey-to-reinvent-digital-identity) **A Vision for a Safer, Seamless Login Future** Eddie DeCurtis didn’t just notice a problem - he built a company to solve it. As CEO and co-founder of Shush, Eddie is leading a revolution in how we authenticate our digital identities. Rather than relying on outdated and insecure two-factor authentication methods like 6-digit one-time passcodes, Shush leverages mobile network data to enable silent, secure, and seamless user verification. Eddie explains how Shush works exclusively with mobile network operators, helping them monetize subscriber information in a secure way to prevent fraud. By delivering a distributed SaaS platform tailored to the mobile ecosystem, Shush not only addresses security concerns but also creates business opportunities for network providers struggling with stagnant revenue growth. **Learning from Setbacks and Building Resilience** What makes Eddie’s journey compelling isn’t just the tech - it's the story behind it. With a career that began in 1993 as a billing analyst and evolved through major roles at industry-defining companies, Eddie is candid about his past failures and how they shaped his entrepreneurial mindset. Despite early setbacks, and even some skepticism from those closest to him, he persisted. Encouraged by industry mentors and finally receiving a green light from his toughest critic - his wife - Eddie launched Shush with a clear thesis, customer insight, and operational discipline. **Driving Focus with OKRs and Building a Culture That Listens** Eddie is a firm believer in OKRs (Objectives and Key Results) as a guiding force for company alignment and focus. This approach, he says, empowers even junior employees to say “no” when tasks fall outside company priorities - keeping everyone rowing in the same direction. He also underscores the value of listening - really listening - to customers. It’s this insight that fueled the idea for Shush in the first place, and it remains central to how the company innovates and grows today. **Looking Ahead** With rapid growth, rising customer demand, and industry recognition under his belt, Eddie’s focus now is scaling up - while ensuring his team, investors, and most importantly, his customers remain happy. **Listen to the Full Interview** Want to hear more about Eddie's story, his startup playbook, and his take on overcoming self-doubt? 🎧 Listen to the episode: *Eddie Decurtis: Podcast Interview with Nic Espanet* on[Apple Podcasts](https://podcasts.apple.com/us/podcast/flex-forward/id1817365134) 📺 Watch the video version on[YouTube](https://youtu.be/A2XrSbqPZ5g) [Network Authentication](https://shush.pw/blog/tag/network-authentication), [Thought Leadership](https://shush.pw/blog/tag/thought-leadership) ## Related posts [![YTL (Yes) & Shush - Network Authentication APIs](https://shush.pw/hs-fs/hubfs/YesYTL%20%26%20Shush%20PR.jpg?height=200&name=YesYTL%20%26%20Shush%20PR.jpg)](https://shush.pw/blog/ytl-communications-and-shush-partner-to-accelerate-deployment-of-network-authentication-apis-in-malaysia) [Press Release](https://shush.pw/blog/tag/press-release) ## [YTL Communications and Shush Partner to Accelerate Deployment of Network Authentication APIs in Malaysia](https://shush.pw/blog/ytl-communications-and-shush-partner-to-accelerate-deployment-of-network-authentication-apis-in-malaysia) [Shush Marketing](https://shush.pw/blog/author/shush-marketing) April 15, 2026 at 8:00 PM Initial focus on CAMARA APIs marks a key step toward standardized network services in Malaysia... [Read more](https://shush.pw/blog/ytl-communications-and-shush-partner-to-accelerate-deployment-of-network-authentication-apis-in-malaysia) [![](https://shush.pw/hs-fs/hubfs/DITO_Telecommunity_with%20whitespace.jpg?height=200&name=DITO_Telecommunity_with%20whitespace.jpg)](https://shush.pw/blog/dito-telecommunity-and-shush-unite-to-deliver-stronger-fraud-prevention-and-digital-trust-for-filipinos) [Press Release](https://shush.pw/blog/tag/press-release) ## [DITO Telecommunity and Shush Unite to Deliver Stronger Fraud Prevention and Digital Trust for Filipinos](https://shush.pw/blog/dito-telecommunity-and-shush-unite-to-deliver-stronger-fraud-prevention-and-digital-trust-for-filipinos) [Shush Marketing](https://shush.pw/blog/author/shush-marketing) September 17, 2025 at 10:02 PM Landmark Partnership Bringing Next-Gen Mobile Security and Seamless Network Authentication to... [Read more](https://shush.pw/blog/dito-telecommunity-and-shush-unite-to-deliver-stronger-fraud-prevention-and-digital-trust-for-filipinos) [![](https://shush.pw/hs-fs/hubfs/ONZ%20%26%20Shush%20PR.jpg?height=200&name=ONZ%20%26%20Shush%20PR.jpg)](https://shush.pw/blog/one-new-zealand-enters-a-commercial-agreement-to-launch-network-authentication-apis-with-shush) [Press Release](https://shush.pw/blog/tag/press-release) ## [One New Zealand Enters a Commercial Agreement to Launch Network Authentication APIs with Shush](https://shush.pw/blog/one-new-zealand-enters-a-commercial-agreement-to-launch-network-authentication-apis-with-shush) [Shush Marketing](https://shush.pw/blog/author/shush-marketing) March 4, 2026 at 2:24 AM “The commercial launch with One New Zealand marks another major milestone for identity and... 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